1 Crown Office Row: Clevertouch Display Installation

1 Crown Office Row is a prestigious barristers’ chambers in the UK, recognised for its excellence in legal services. As a hub for high-profile cases, the Chambers require state-of-the-art facilities to ensure seamless communication and collaboration, both in-person and remotely.

INTRODUCTION

The client approached TenAV with the need to modernise their meeting room technology across seven rooms (five small-to-medium and two large). The primary objective was to enhance their video conferencing capabilities using Clevertouch interactive displays, with a focus on simplicity, reliability, and flexibility. The solution needed to support Microsoft Teams predominantly, with the ability to accommodate other video conferencing platforms as required.

Solution Overview – Clevertouch display

Equipment and Features:

• Clevertouch Interactive Displays: Installed in all seven meeting rooms, these displays provide a high-definition, user-friendly interface for launching video conferences and delivering in-room presentations.
• Slot PC Integration: Each Clevertouch display was equipped with a slot PC connected to the local network, allowing users to easily access and upload files for meetings.
• Audio-Visual Components: Each Clevertouch display came with built-in microphones and speakers, ensuring clear audio in all rooms. Additionally, we installed Clevertouch CleverCam USB cameras in six rooms and integrated an existing Yealink UVC40 camera in the seventh room, ensuring high-quality video for all participants.
• Wireless Screen Sharing: To facilitate seamless collaboration, we provided Clevertouch wireless screen share dongles, allowing users to connect their devices effortlessly.

Installation of clevertouch display and Maintenance:

• Professional Installation: Our team handled the entire installation process, ensuring minimal disruption to the Chambers’ operations. Each room was configured for optimal performance, with thorough testing conducted to guarantee all systems were fully operational.
• Ongoing Support: As part of our commitment to the client, we provided a comprehensive maintenance package, ensuring that all equipment is serviced regularly and any issues are promptly addressed. All Clevertouch equipment is covered by a 5-year onsite fix or replace warranty.

Challenges and Solutions

Challenge 1: Seamless Integration with Existing Infrastructure The Chambers had existing video conferencing setups that needed to be integrated with the new Clevertouch display systems without causing operational downtime.

Solution: Our team conducted a detailed assessment of the current infrastructure and devised a phased installation plan that allowed for the smooth transition to the new system. The reuse of the Yealink UVC40 camera in one of the rooms also demonstrated our ability to integrate legacy equipment, optimising the client’s budget.

Challenge 2: Ensuring User-Friendliness Given the varied technical proficiency of the end-users, the client emphasised the need for a system that was intuitive and easy to operate.

Solution: The Clevertouch displays were selected for their intuitive interface, reducing the learning curve for users. The wireless screen sharing feature also eliminated the hassle of dealing with cables, making it easier for users to connect their devices.

Outcome of clevertouch display installation

The installation of Clevertouch interactive displays across the seven meeting rooms at 1 Crown Office Row has significantly enhanced the Chambers’ video conferencing capabilities. The client has reported improved efficiency in their meetings, with clear audio-visual quality and seamless integration of Microsoft Teams and other platforms. The system’s ease of use has been particularly praised, with staff finding it straightforward to operate, allowing them to focus more on their work and less on managing technology.

The professional installation and ongoing support provided by TenAV have ensured that the Chambers can rely on their new systems to function flawlessly, with the added peace of mind provided by the 5-year onsite fix or replace warranty.