In June 2025, TenAV partnered with Urbanest, one of London’s leading providers of premium purpose‑built student accommodation, to modernise and unify its communication infrastructure across six major locations. With residences in King’s Cross, Tower Bridge, Canary Wharf, the City of London, Vauxhall and Victoria, Urbanest required a reliable and scalable digital signage solution capable of delivering clear, consistent and instantly updated information to thousands of residents.
ABOUT THE PROJECT
Client: urbanest accommodation
Services: Led & Video Wall, Digital Signage
urbanest is a London‑based student accommodation provider delivering high‑quality, centrally located living environments with a strong focus on student experience.
Transforming the Resident Communication Experience
Before TenAV’s involvement, messaging relied heavily on outdated screens that required manual USB updates, resulting in slow communication cycles, inconsistent branding and operational inefficiencies. Urbanest sought a modern platform that would improve accuracy, strengthen resident engagement and streamline communication across all sites.
A Unified, Cloud‑Managed Digital Platform
TenAV designed a centrally managed digital signage and audio solution that allows Urbanest to control content across all six sites from a single cloud platform while still tailoring messages to individual buildings and zones. Reception areas now feature modern displays showing arrival information, safety notices, transport updates and urgent announcements. Communal areas such as gyms, foyers and cinema rooms present resident‑focused messaging, including wellbeing guidance, community updates, fitness classes, staff introductions and event information.
This unified approach ensures that residents consistently receive relevant, timely information, improving clarity and enhancing the overall living experience across all locations.
Expert Delivery and Seamless Multi‑Site Integration
A key factor in the success of this programme was TenAV’s end‑to‑end delivery model. All installation work was completed by TenAV’s own certified engineers, ensuring consistent workmanship, regulatory compliance and a high‑quality finish at every site. A dedicated TenAV project manager oversaw scheduling, logistics and communication, coordinating all six locations to ensure smooth delivery without disruption to residents or operational teams.
This structured and controlled approach allowed Urbanest to transition from fragmented, manual processes to a modern, centrally managed communication platform delivered on time and to the highest technical standard.
Professional Displays Built for Longevity and Continuous Operation
Across the six locations, TenAV installed twenty‑one commercial‑grade displays designed specifically for continuous use. These screens provide exceptional brightness, improved reliability and a significantly longer lifespan when compared with the non‑commercial displays they replaced. Features such as automated power scheduling and brightness optimisation further support energy efficiency and reduce ongoing maintenance requirements.
The result is a durable and dependable signage network capable of delivering consistent performance in busy, high‑traffic environments.
A Modern, Reliable and Scalable Communication System
Urbanest now benefits from a robust digital signage platform that enables instant content updates, consistent branding and streamlined communication across all six London locations. The central management capabilities reduce staff workload while ensuring residents are always kept informed with accurate and relevant messaging.
This collaboration highlights TenAV’s ability to deliver high‑quality technology solutions and manage complex multi‑site deployments, combining engineering precision, regulatory understanding and a commitment to long‑term performance.
Looking to achieve a similar result?
If you would like to explore a solution like this for your own space, please get in touch with a Customer Account Manager to discuss your requirements.